Streamline Case Management. Fast, Simple, and Cost-effective.
Handling cases shouldn’t be slow, manual, or stressful. FlowFactory helps you automate case management to reduce workload, and minimize human errors - so your team can focus on delivering better services.

Is your case management process holding you back?
- Overloaded with manual tasks and inefficient workflows?
- Struggling with scattered documents, emails, and forms?
- Dealing with rigid, outdated systems that don’t fit your needs?
- Worried about compliance, security, and process transparency?
A smarter way to handle cases
Imagine a system that works for you, not against you - designed to automate repetitive tasks, centralize data, and improve collaboration.
Improve collaboration
Ensure seamless communication between teams and stakeholders in one digital workspace.
Get real-time insights
Track cases, manage decisions, and get complete visibility into every step of the process.
Tailor to your needs
Your solution is built in close collaboration with your team to fit your specific workflows.
Powering Case Management Solutions across various industries and public sector organizations.

Application processing
FlowApply is used by regional and national agencies for digital application management.
Click to read customer case.

Healthcare hygiene advisory
Specialized workflows for patient case tracking, documentation, and regulatory compliance.

Cross-regional healthcare
Advanced system for managing healthcare cases like EU care, inter-regional care, and treatment guarantees, integrated with personal and financial data systems.

Conflict of interest declarations
A digital tool for managing conflict assessments and selection processes.
Click to read customer case.
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Let’s talk about your case management needs! Book a demo to explore how Flowfactory can streamline your process.















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Introduction to Case Management
Case management is a collaborative process that involves assessing, planning, and coordinating services for individuals or groups to meet their needs effectively. It is commonly used in various fields, including healthcare, social services, and legal systems, to ensure that clients receive appropriate support and resources.
Process Overview
- Assessment: Evaluating the client's needs, strengths, and challenges.
- Planning: Developing a personalized plan that outlines the services and resources required.
- Coordination: Facilitating access to services and monitoring progress.
Effective case management leads to improved outcomes for clients and enhances the efficiency of service delivery.
Introduction to Case Management
Case management is a collaborative process that involves assessing, planning, and coordinating services for individuals or groups to meet their needs effectively. It is commonly used in various fields, including healthcare, social services, and legal systems, to ensure that clients receive appropriate support and resources.
Process Overview
- Assessment: Evaluating the client's needs, strengths, and challenges.
- Planning: Developing a personalized plan that outlines the services and resources required.
- Coordination: Facilitating access to services and monitoring progress.
Effective case management leads to improved outcomes for clients and enhances the efficiency of service delivery.
Understanding No-Code Platforms
A no-code platform is a software development environment that allows users to create applications without writing code. These platforms use visual interfaces and pre-built templates, making it accessible for individuals without technical expertise to build and deploy applications.
Key Features
- User-Friendly Interface: Drag-and-drop functionality simplifies the development process.
- Rapid Development: Users can quickly prototype and launch applications.
- Integration Capabilities: No-code platforms often support integration with other tools and services.
No-code platforms empower organizations to innovate and respond to needs without relying heavily on IT resources.
Understanding No-Code Platforms
A no-code platform is a software development environment that allows users to create applications without writing code. These platforms use visual interfaces and pre-built templates, making it accessible for individuals without technical expertise to build and deploy applications.
Key Features
- User-Friendly Interface: Drag-and-drop functionality simplifies the development process.
- Rapid Development: Users can quickly prototype and launch applications.
- Integration Capabilities: No-code platforms often support integration with other tools and services.
No-code platforms empower organizations to innovate and respond to needs without relying heavily on IT resources.
Flowfactory uses secure hosting environments, regular backups, and continuous monitoring to ensure data security. Built on Microsoft’s .NET stack and using SQL Server, it complies with strict industry standards to safeguard sensitive information.
Flowfactory uses secure hosting environments, regular backups, and continuous monitoring to ensure data security. Built on Microsoft’s .NET stack and using SQL Server, it complies with strict industry standards to safeguard sensitive information.
Yes, Flowfactory’s low-code platform is specifically designed to handle complex business processes.
It supports advanced workflows, integrations with multiple systems (including legacy ones), and sophisticated data management structures. Its flexibility allows developers to extend capabilities with custom code when needed, ensuring the platform can adapt to unique or intricate requirements.
Flowfactory enables automation, streamlines operations, and ensures scalability, making it suitable for managing demanding processes in sectors like public services, manufacturing, and other enterprise environments.
Yes, Flowfactory’s low-code platform is specifically designed to handle complex business processes.
It supports advanced workflows, integrations with multiple systems (including legacy ones), and sophisticated data management structures. Its flexibility allows developers to extend capabilities with custom code when needed, ensuring the platform can adapt to unique or intricate requirements.
Flowfactory enables automation, streamlines operations, and ensures scalability, making it suitable for managing demanding processes in sectors like public services, manufacturing, and other enterprise environments.
Low-code can be used to build virtually any type of application, including process automation tools, case management systems, customer portals, and complex enterprise solutions.
However, Flowfactory is best suited for business and organizational applications, where its flexibility and focus on end-user collaboration can create tailored solutions that streamline operations, improve workflows, and support strategic goals.
Whether for public or private sector needs, Flowfactory enables the development of applications that fit your unique processes and deliver measurable value.
Low-code can be used to build virtually any type of application, including process automation tools, case management systems, customer portals, and complex enterprise solutions.
However, Flowfactory is best suited for business and organizational applications, where its flexibility and focus on end-user collaboration can create tailored solutions that streamline operations, improve workflows, and support strategic goals.
Whether for public or private sector needs, Flowfactory enables the development of applications that fit your unique processes and deliver measurable value.
Yes, low-code platforms are designed to integrate seamlessly with existing IT infrastructure. They can connect to ERP, CRM, and other third-party systems using APIs and connectors.
Platforms like Flowfactory also support integrations with legacy systems, ensuring smooth data flow and compatibility across your organization’s tools. This flexibility allows businesses to enhance their existing systems without replacing them, creating a cohesive and efficient digital ecosystem.
Yes, low-code platforms are designed to integrate seamlessly with existing IT infrastructure. They can connect to ERP, CRM, and other third-party systems using APIs and connectors.
Platforms like Flowfactory also support integrations with legacy systems, ensuring smooth data flow and compatibility across your organization’s tools. This flexibility allows businesses to enhance their existing systems without replacing them, creating a cohesive and efficient digital ecosystem.
Flowfactory ensures compliance by offering robust tools for data security, transparency, and traceability, all of which align with public sector regulatory requirements.
The platform supports features like role-based access control, audit logs, and encryption to safeguard sensitive data. Additionally, Flowfactory integrates with systems like "Statens Servicecenter" to ensure accuracy and compliance in processes such as grant applications and approvals.
By tailoring solutions to meet the unique needs of public sector organizations, Flowfactory helps maintain compliance while streamlining operations.
Flowfactory ensures compliance by offering robust tools for data security, transparency, and traceability, all of which align with public sector regulatory requirements.
The platform supports features like role-based access control, audit logs, and encryption to safeguard sensitive data. Additionally, Flowfactory integrates with systems like "Statens Servicecenter" to ensure accuracy and compliance in processes such as grant applications and approvals.
By tailoring solutions to meet the unique needs of public sector organizations, Flowfactory helps maintain compliance while streamlining operations.
To find a Flowfactory partner, reach out to us via our website or contact form. We’ll connect you with a certified partner experienced in delivering tailored solutions for your specific needs.
To find a Flowfactory partner, reach out to us via our website or contact form. We’ll connect you with a certified partner experienced in delivering tailored solutions for your specific needs.
If you’re interested in becoming a Flowfactory partner, you can apply through our website or contact us directly. Our partner program provides training, resources, and support to help you deliver exceptional low-code solutions to your clients.
If you’re interested in becoming a Flowfactory partner, you can apply through our website or contact us directly. Our partner program provides training, resources, and support to help you deliver exceptional low-code solutions to your clients.
Yes, Flowfactory’s low-code platform is specifically designed to handle complex business processes.
It supports advanced workflows, integrations with multiple systems (including legacy ones), and sophisticated data management structures. Its flexibility allows developers to extend capabilities with custom code when needed, ensuring the platform can adapt to unique or intricate requirements.
Flowfactory enables automation, streamlines operations, and ensures scalability, making it suitable for managing demanding processes in sectors like public services, manufacturing, and other enterprise environments.
Yes, Flowfactory’s low-code platform is specifically designed to handle complex business processes.
It supports advanced workflows, integrations with multiple systems (including legacy ones), and sophisticated data management structures. Its flexibility allows developers to extend capabilities with custom code when needed, ensuring the platform can adapt to unique or intricate requirements.
Flowfactory enables automation, streamlines operations, and ensures scalability, making it suitable for managing demanding processes in sectors like public services, manufacturing, and other enterprise environments.
Low-code can be used to build virtually any type of application, including process automation tools, case management systems, customer portals, and complex enterprise solutions.
However, Flowfactory is best suited for business and organizational applications, where its flexibility and focus on end-user collaboration can create tailored solutions that streamline operations, improve workflows, and support strategic goals.
Whether for public or private sector needs, Flowfactory enables the development of applications that fit your unique processes and deliver measurable value.
Low-code can be used to build virtually any type of application, including process automation tools, case management systems, customer portals, and complex enterprise solutions.
However, Flowfactory is best suited for business and organizational applications, where its flexibility and focus on end-user collaboration can create tailored solutions that streamline operations, improve workflows, and support strategic goals.
Whether for public or private sector needs, Flowfactory enables the development of applications that fit your unique processes and deliver measurable value.
Yes, low-code platforms are designed to integrate seamlessly with existing IT infrastructure. They can connect to ERP, CRM, and other third-party systems using APIs and connectors.
Platforms like Flowfactory also support integrations with legacy systems, ensuring smooth data flow and compatibility across your organization’s tools. This flexibility allows businesses to enhance their existing systems without replacing them, creating a cohesive and efficient digital ecosystem.
Yes, low-code platforms are designed to integrate seamlessly with existing IT infrastructure. They can connect to ERP, CRM, and other third-party systems using APIs and connectors.
Platforms like Flowfactory also support integrations with legacy systems, ensuring smooth data flow and compatibility across your organization’s tools. This flexibility allows businesses to enhance their existing systems without replacing them, creating a cohesive and efficient digital ecosystem.
Low-code platforms are designed with robust security features to ensure secure application development. These often include encryption, role-based access controls, secure data storage, and continuous monitoring to protect against vulnerabilities.
Additionally, Flowfactory’s platform adheres to industry standards for security and compliance, ensuring that applications meet strict regulatory requirements.
While custom-built solutions can also be highly secure when developed and maintained properly, low-code platforms often come with built-in security frameworks and updates, reducing the risk of oversight and making it easier to maintain security over time.
Low-code platforms are designed with robust security features to ensure secure application development. These often include encryption, role-based access controls, secure data storage, and continuous monitoring to protect against vulnerabilities.
Additionally, Flowfactory’s platform adheres to industry standards for security and compliance, ensuring that applications meet strict regulatory requirements.
While custom-built solutions can also be highly secure when developed and maintained properly, low-code platforms often come with built-in security frameworks and updates, reducing the risk of oversight and making it easier to maintain security over time.
Low-code is a development approach that uses visual interfaces and pre-built components to create applications quickly, unlike traditional coding, which requires writing extensive lines of code manually.
Low-code offers several advantages over traditional development:
1. Faster Development: Visual tools, reusable components, and automation speed up the application development process.
2. Cost Efficiency: Requires fewer resources and less time, reducing overall development costs.
3. Flexibility: Easily adaptable to changing business needs with quick iterations.
4. Collaboration: Enables closer involvement of end-users and non-technical stakeholders.
5. Integration: Seamlessly connects with existing systems and infrastructure.
6. Accessibility: Empowers both developers and non-developers to contribute to application creation.
Low-code is a development approach that uses visual interfaces and pre-built components to create applications quickly, unlike traditional coding, which requires writing extensive lines of code manually.
Low-code offers several advantages over traditional development:
1. Faster Development: Visual tools, reusable components, and automation speed up the application development process.
2. Cost Efficiency: Requires fewer resources and less time, reducing overall development costs.
3. Flexibility: Easily adaptable to changing business needs with quick iterations.
4. Collaboration: Enables closer involvement of end-users and non-technical stakeholders.
5. Integration: Seamlessly connects with existing systems and infrastructure.
6. Accessibility: Empowers both developers and non-developers to contribute to application creation.
Low-code platforms provide drag-and-drop functionality, reusable components, and automation tools that reduce development time by streamlining complex coding tasks.
Pre-built, reusable components eliminate the need to write code from scratch for common features.
Automation tools streamline repetitive tasks, such as database connections, integrations, and deployments.
Additionally, the ability to iterate quickly based on feedback reduces development cycles.
These features enable teams to prototype, test, and launch applications much faster than with traditional coding methods, significantly shortening time-to-market.
Low-code platforms provide drag-and-drop functionality, reusable components, and automation tools that reduce development time by streamlining complex coding tasks.
Pre-built, reusable components eliminate the need to write code from scratch for common features.
Automation tools streamline repetitive tasks, such as database connections, integrations, and deployments.
Additionally, the ability to iterate quickly based on feedback reduces development cycles.
These features enable teams to prototype, test, and launch applications much faster than with traditional coding methods, significantly shortening time-to-market.
Low-code is designed for both technical and non-technical users. While developers can create advanced applications, non-technical users can design simpler solutions with minimal coding.
The Flowfactory platform, however, is primarily used by Flowfactory developers or our certified partners. These low-code developers work closely with end-users throughout the process to ensure the final solution aligns perfectly with your organization’s needs, delivering the best possible outcomes while maintaining simplicity and usability.
Low-code is designed for both technical and non-technical users. While developers can create advanced applications, non-technical users can design simpler solutions with minimal coding.
The Flowfactory platform, however, is primarily used by Flowfactory developers or our certified partners. These low-code developers work closely with end-users throughout the process to ensure the final solution aligns perfectly with your organization’s needs, delivering the best possible outcomes while maintaining simplicity and usability.
To find a Flowfactory partner, reach out to us via our website or contact form. We’ll connect you with a certified partner experienced in delivering tailored solutions for your specific needs.
To find a Flowfactory partner, reach out to us via our website or contact form. We’ll connect you with a certified partner experienced in delivering tailored solutions for your specific needs.
If you’re interested in becoming a Flowfactory partner, you can apply through our website or contact us directly. Our partner program provides training, resources, and support to help you deliver exceptional low-code solutions to your clients.
If you’re interested in becoming a Flowfactory partner, you can apply through our website or contact us directly. Our partner program provides training, resources, and support to help you deliver exceptional low-code solutions to your clients.
Flowfactory ensures compliance by offering robust tools for data security, transparency, and traceability, all of which align with public sector regulatory requirements.
The platform supports features like role-based access control, audit logs, and encryption to safeguard sensitive data. Additionally, Flowfactory integrates with systems like "Statens Servicecenter" to ensure accuracy and compliance in processes such as grant applications and approvals.
By tailoring solutions to meet the unique needs of public sector organizations, Flowfactory helps maintain compliance while streamlining operations.
Flowfactory ensures compliance by offering robust tools for data security, transparency, and traceability, all of which align with public sector regulatory requirements.
The platform supports features like role-based access control, audit logs, and encryption to safeguard sensitive data. Additionally, Flowfactory integrates with systems like "Statens Servicecenter" to ensure accuracy and compliance in processes such as grant applications and approvals.
By tailoring solutions to meet the unique needs of public sector organizations, Flowfactory helps maintain compliance while streamlining operations.
Flowfactory focuses on digitalizing administrative processes within public sector organizations, not areas like medical equipment or clinical systems.
We specialize in improving workflows such as grant application management, case handling, service requests, and approvals.
By streamlining administrative tasks and enabling tailored solutions, Flowfactory empowers teams to reduce workloads, enhance efficiency, and ensure compliance, allowing public sector organizations to deliver better services to citizens.
Flowfactory focuses on digitalizing administrative processes within public sector organizations, not areas like medical equipment or clinical systems.
We specialize in improving workflows such as grant application management, case handling, service requests, and approvals.
By streamlining administrative tasks and enabling tailored solutions, Flowfactory empowers teams to reduce workloads, enhance efficiency, and ensure compliance, allowing public sector organizations to deliver better services to citizens.
Flowfactory believes that one-size-fits-all systems are not the solution for public administration.
Large systems often fail, taking years to develop and costing taxpayers billions.
Instead, Flowfactory empowers teams and end-users to innovate and digitalize the processes closest to them, creating systems that improve everyday workflows and deliver real results.
This approach ensures fast development and implementation, ongoing adaptability, and significantly lower costs. With seamless integration capabilities, Flowfactory enables a connected digital infrastructure that works for everyone—not just the IT department.
Flowfactory believes that one-size-fits-all systems are not the solution for public administration.
Large systems often fail, taking years to develop and costing taxpayers billions.
Instead, Flowfactory empowers teams and end-users to innovate and digitalize the processes closest to them, creating systems that improve everyday workflows and deliver real results.
This approach ensures fast development and implementation, ongoing adaptability, and significantly lower costs. With seamless integration capabilities, Flowfactory enables a connected digital infrastructure that works for everyone—not just the IT department.
Yes, Flowfactory’s low-code platform is specifically designed to handle complex business processes.
It supports advanced workflows, integrations with multiple systems (including legacy ones), and sophisticated data management structures. Its flexibility allows developers to extend capabilities with custom code when needed, ensuring the platform can adapt to unique or intricate requirements.
Flowfactory enables automation, streamlines operations, and ensures scalability, making it suitable for managing demanding processes in sectors like public services, manufacturing, and other enterprise environments.
Yes, Flowfactory’s low-code platform is specifically designed to handle complex business processes.
It supports advanced workflows, integrations with multiple systems (including legacy ones), and sophisticated data management structures. Its flexibility allows developers to extend capabilities with custom code when needed, ensuring the platform can adapt to unique or intricate requirements.
Flowfactory enables automation, streamlines operations, and ensures scalability, making it suitable for managing demanding processes in sectors like public services, manufacturing, and other enterprise environments.
Low-code can be used to build virtually any type of application, including process automation tools, case management systems, customer portals, and complex enterprise solutions.
However, Flowfactory is best suited for business and organizational applications, where its flexibility and focus on end-user collaboration can create tailored solutions that streamline operations, improve workflows, and support strategic goals.
Whether for public or private sector needs, Flowfactory enables the development of applications that fit your unique processes and deliver measurable value.
Low-code can be used to build virtually any type of application, including process automation tools, case management systems, customer portals, and complex enterprise solutions.
However, Flowfactory is best suited for business and organizational applications, where its flexibility and focus on end-user collaboration can create tailored solutions that streamline operations, improve workflows, and support strategic goals.
Whether for public or private sector needs, Flowfactory enables the development of applications that fit your unique processes and deliver measurable value.
Yes, low-code platforms are designed to integrate seamlessly with existing IT infrastructure. They can connect to ERP, CRM, and other third-party systems using APIs and connectors.
Platforms like Flowfactory also support integrations with legacy systems, ensuring smooth data flow and compatibility across your organization’s tools. This flexibility allows businesses to enhance their existing systems without replacing them, creating a cohesive and efficient digital ecosystem.
Yes, low-code platforms are designed to integrate seamlessly with existing IT infrastructure. They can connect to ERP, CRM, and other third-party systems using APIs and connectors.
Platforms like Flowfactory also support integrations with legacy systems, ensuring smooth data flow and compatibility across your organization’s tools. This flexibility allows businesses to enhance their existing systems without replacing them, creating a cohesive and efficient digital ecosystem.
Flowfactory is primarily a SaaS solution hosted in a secure datacenter in Stockholm, Sweden. While the platform is optimized for cloud-based deployments, specific on-premise deployments may be considered on a case-by-case basis depending on organizational needs .
Flowfactory is primarily a SaaS solution hosted in a secure datacenter in Stockholm, Sweden. While the platform is optimized for cloud-based deployments, specific on-premise deployments may be considered on a case-by-case basis depending on organizational needs .
Flowfactory adheres to high standards of security and compliance, ensuring that its infrastructure meets regulatory requirements. Specific certifications like ISO 27001 are addressed to meet client and market demands.
Flowfactory adheres to high standards of security and compliance, ensuring that its infrastructure meets regulatory requirements. Specific certifications like ISO 27001 are addressed to meet client and market demands.
Low-code platforms are designed with robust security features to ensure secure application development. These often include encryption, role-based access controls, secure data storage, and continuous monitoring to protect against vulnerabilities.
Additionally, Flowfactory’s platform adheres to industry standards for security and compliance, ensuring that applications meet strict regulatory requirements.
While custom-built solutions can also be highly secure when developed and maintained properly, low-code platforms often come with built-in security frameworks and updates, reducing the risk of oversight and making it easier to maintain security over time.
Low-code platforms are designed with robust security features to ensure secure application development. These often include encryption, role-based access controls, secure data storage, and continuous monitoring to protect against vulnerabilities.
Additionally, Flowfactory’s platform adheres to industry standards for security and compliance, ensuring that applications meet strict regulatory requirements.
While custom-built solutions can also be highly secure when developed and maintained properly, low-code platforms often come with built-in security frameworks and updates, reducing the risk of oversight and making it easier to maintain security over time.
Flowfactory uses secure hosting environments, regular backups, and continuous monitoring to ensure data security. Built on Microsoft’s .NET stack and using SQL Server, it complies with strict industry standards to safeguard sensitive information.
Flowfactory uses secure hosting environments, regular backups, and continuous monitoring to ensure data security. Built on Microsoft’s .NET stack and using SQL Server, it complies with strict industry standards to safeguard sensitive information.
Low-code is designed for both technical and non-technical users. While developers can create advanced applications, non-technical users can design simpler solutions with minimal coding.
The Flowfactory platform, however, is primarily used by Flowfactory developers or our certified partners. These low-code developers work closely with end-users throughout the process to ensure the final solution aligns perfectly with your organization’s needs, delivering the best possible outcomes while maintaining simplicity and usability.
Low-code is designed for both technical and non-technical users. While developers can create advanced applications, non-technical users can design simpler solutions with minimal coding.
The Flowfactory platform, however, is primarily used by Flowfactory developers or our certified partners. These low-code developers work closely with end-users throughout the process to ensure the final solution aligns perfectly with your organization’s needs, delivering the best possible outcomes while maintaining simplicity and usability.
Flowfactory is paving the way for AI-driven solutions by enabling seamless integration of AI technologies into its low-code platform. Businesses can enhance their applications with intelligent features such as data analysis, automation, and decision-making tools.
Flowfactory’s flexibility allows organizations to connect with external AI APIs or embed custom AI functionalities directly into workflows. By combining the speed and adaptability of low-code with AI’s transformative potential, Flowfactory ensures that applications remain innovative and future-ready.
Flowfactory is paving the way for AI-driven solutions by enabling seamless integration of AI technologies into its low-code platform. Businesses can enhance their applications with intelligent features such as data analysis, automation, and decision-making tools.
Flowfactory’s flexibility allows organizations to connect with external AI APIs or embed custom AI functionalities directly into workflows. By combining the speed and adaptability of low-code with AI’s transformative potential, Flowfactory ensures that applications remain innovative and future-ready.